ANALISIS PELAKSANAAN RUJUKAN RAWAT JALAN TINGKAT PERTAMA PESERTA BPJS KESEHATAN DI PUSKESMAS KARTINI KOTA PEMATANG SIANTAR TAHUN 2021

Authors

  • Lamtiar Betty Togatorop
  • Daniel ginting
  • Mido Ester J. Sitorus
  • Rahmat Alyakin Dachi
  • Karnirius Harefa

DOI:

https://doi.org/10.33143/jhtm.v7i2.1600

Abstract

ABSTRAK

 

Pelayanan kesehatan di Indonesia dilaksanakan secara berjenjang. Kasus rujukan ke layanan sekunder untuk kasus yang seharusnya dapat dituntaskan di layanan primer masih cukup tinggi. Jika sistem rujukan di Indonesia tidak berjalan sesuai dengan peraturan yang ada akan memberikan dampak negatif bagi pemerintah, masyarakat dan penyelenggara pelayanan kesehatan.  Penelitian ini bertujuan untuk menganalisis proses pelaksanaan sistem rujukan rawat jalan tingkat pertama peserta BPJS Kesehatan di Puskesmas Kartini Kota Pematangsiantar. Jenis penelitian ini adalah deskriptif kualitatif dengan jumlah informan 6 orang, pengumpulan data dilakukan dengan indepth interview dan studi dokumentasi.          

Hasil penelitian menunjukkan bahwa untuk jumlah tenaga kesehatan dan non kesehatan masih kurang, ketersediaan jenis obat di puskesmas kartini sebagai fasilitas kesehatan tingkat I masih kurang, dartin segi fasilitas sudah memenuhi standar puskesmas non rawat inap, namun dari segi kelengkapan alat puskesmas kartini masih kurang memenuhi menurut standar kelengkapan peralatan, SDM di Puskesmas Kartini sudah memahami pelaksanaan rujukan rawat jalan tingkat pertama program BPJS sesuai dengan Panduan Praktis Pelayanan Kesehatan untuk BPJS dan mengetahui 144 diagnosa dan tingginya kasus rujukan dikarenakan peralatan atau sarana prasarana yang kurang memadai.

Disarankan puskesmas memenuhi jumlah tenaga kesehatan dan non kesehatan, obat-obatan dan alat kesehatan sesuai dengan standar agar pelayanan kesehatan terselenggara dengan baik.

 

Kata Kunci :  Pelaksanaan Rujukan Pasien BPJS Di Puskesmas

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Published

2022-03-11

Issue

Vol. 7 No. 2 (2021): OKTOBER 2021

Section

Articles

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