PERAN KEPEMIMPINAN SITUASIONAL DALAM MENANGANI KONFLIK TIM
DOI:
https://doi.org/10.33143/jecs.v11i1.5256Abstrak
Penelitian ini bertujuan untuk mengkaji peran kepemimpinan situasional dalam menangani konflik tim di lingkungan kerja Yayasan Marwah Kesuma Bangsa. Menggunakan pendekatan kualitatif deskriptif, studi ini mengeksplorasi dinamika kepemimpinan dari tingkat staf hingga ketua unit dalam menghadapi berbagai bentuk konflik yang muncul dalam tim. Hasil observasi dan wawancara menunjukkan bahwa pemimpin yang mampu menyesuaikan gaya kepemimpinannya dengan kondisi dan karakter anggota tim memiliki efektivitas lebih tinggi dalam meredakan konflik serta membangun kembali sinergi kerja. Gaya kepemimpinan yang fleksibel—mulai dari direktif hingga delegatif—terbukti berperan penting dalam menciptakan lingkungan kerja yang adaptif dan produktif. Temuan ini memberikan kontribusi praktis bagi pengembangan strategi kepemimpinan di organisasi sosial, khususnya dalam konteks yayasan yang memiliki struktur tim yang beragam.
Kata kunci : kepemimpinan situasional, konflik tim
Referensi
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